Current Residents

Our commitment to your satisfaction of our properties and management is our number one priority. 
 

For general feedback or suggestions, please contact your Property Superintendent!


If you have an issue (complaint, maintenance, inquiry, etc.), please follow the instructions below so that we can help you efficiently and effectively!

Help Procedures

Please find the relevant issue below, and follow the corresponding instructions. If you don't see what you need below, please contact your Property Superintendent.

Complaint

Please e-mail your Property Superintendent with details of the complaint, including time / severity / source of complaint.

Emergency Maintenance Issue

In the event of an emergency maintenance issue that does not require emergency services (police, fire, ambulance), please call your Property Superintendent and fill out an Maintenance Request Form.

General Maintenance Issue

In the event of a general maintenance issue, please submit a Maintenance Request Form. This Form will go directly to your respective Property Superintendent and they will be in touch as soon as possible.

Lease Agreement / Rent Payment Issue

Please contact Geoff Kowalski at geoff@arsenaultbros.com